This Privacy Policy describes Score-A-Lot EC’s procedures on the collection, use, storage and disclosure of your information when you make use of the Service.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of your Personal Data in accordance with this Privacy Policy.

Definitions

• Account: A unique account created for you to access our Service.
• Company: Refers to Score-A-Lot EC (Pty) Ltd, located at 16 Smith Street, Maletswai, Eastern Cape, 9750 ("the Company", "We", "Us", "Our").
• Cookies: Small files placed on your Device to store browsing history and preferences.
• Country: Refers to South Africa.
• Device: Any device such as a computer, mobile phone, or tablet that can access the Service.
• Personal Data: Information that relates to an identified or identifiable individual.
• Service: Refers to the Website.
• Service Provider: Third-party entities that process data on behalf of the Company.
• Usage Data: Data collected automatically through use of the Service.
• Website: Refers to Your Bet, accessible at https://yourbet.co.za.
• You: The individual or entity using the Service.

Collecting and Using Your Personal Data

Personal Data

We may ask for the following personally identifiable information:

• Email Address
• First and Last Name
• Phone Number
• ID/Passport Number
• Address, Province, Postal Code, City

Usage Data

Collected automatically and may include:

• IP Address
• Browser Type/Version
• Pages Visited, Date/Time of Visit, Time Spent
• Device Identifiers and Diagnostic Data
• Mobile Device Type, Operating System, Browser Type

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies, including:

• Browser Cookies: You can configure your browser to refuse all or some cookies.
• Persistent Cookies: Remain on your device when offline.
• Session Cookies: Deleted once the browser is closed.

Use of Your Personal Data

The Company may use your Personal Data to:

• Provide and maintain the Service
• Manage your Account and access to features
• Contact you (email, SMS, phone, notifications)
• Send promotional marketing (opt-out available via support@yourbet.co.za)
• Inform you about similar services or events
• Manage support requests
• Analyse usage, improve service, run campaigns

Disclosure of Your Personal Data

• With Service Providers for analytics and communication
• During business transfers like mergers or sales
• With affiliates under the same privacy standards
• With business partners for offers and promotions
• To law enforcement as required
• With your consent for any other purpose

We may also share your data in good faith if necessary to:

• Comply with legal obligations
• Protect our rights or property
• Investigate Service misuse
• Protect user safety
• Defend against legal claims

Retention of Your Personal Data

We retain your Personal Data as long as needed for the purposes outlined above, or as required by law. Usage Data may be retained longer for security and improvement purposes.

Transfer of Your Personal Data

Your information may be transferred to — and stored on — computers outside your province. By using the Service, you consent to this transfer. We take all reasonable steps to ensure secure and lawful data handling.

Access to Your Personal Data

We strive to keep your data accurate and up-to-date. You have the right to:

• Access your Personal Data
• Request correction or deletion
• Object to processing
• Withdraw consent at any time
• Complain to the Information Regulator

Forms Available from the Information Regulator:

• Object to processing
• Request correction/deletion
• Lodge complaints

Security of Your Personal Data

We use commercially acceptable methods to protect your data, but no online transmission or storage method is 100% secure.

Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect data from minors. If you believe a child has submitted data to us, please contact us immediately.

Links to Other Websites

We may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

Changes to This Privacy Policy

We may update this policy. Changes will be posted on this page with the "Last Updated" date. We may notify users via email or on the Website before changes take effect.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@yourbet.co.za

Last Updated: 6 August 2025